If you lot tin't back up your iOS or iPadOS device to a figurer or restore it from a backup

If you tin't back up your iPhone, iPad, or iPod touch to a reckoner, or if you can't restore your device from a reckoner backup, larn what to practice.

Effort again after each step

  1. Brand sure your Mac or PC is upward-to-date. If y'all're using iTunes, make sure that you have the latest version of iTunes.
  2. Connect your device to your figurer with a USB cable, and locate your device on your estimator. If your device doesn't appear in Finder or iTunes, learn what to do. If you forgot your passcode or your device is disabled, learn what to practise.
  3. Restart all your devices.
  4. If y'all apply a Mac, skip this step. If you use a Windows PC and iTunes won't respond or your backup never finishes, y'all might need to update, change, disable, or uninstall your security software.
  5. If yous own more than one estimator, try to make a backup on your other Mac or PC. Or, use iCloud to support your device and restore from your iCloud backup.
  6. If you run across an warning that says an error occurred, your backup is decadent or incompatible, or there's not enough deejay infinite, find your error bulletin beneath to learn what to do next.
  7. Contact Apple Back up.

If an warning says that an error occurred

If an warning says in that location's non plenty disk infinite

If a bulletin says at that place'south non enough disk infinite when you endeavour to back up your device, free some space on your Mac or PC. If you still come across a disk-space error after you lot gratis enough infinite, contact Apple Back up.

If an alert says that your backup is decadent or incompatible

If your iOS or iPadOS device tin't restore from a backup because the backup is corrupt or incompatible, brand certain that your computer is updated. If you see an error that says your iOS or iPadOS software is too old, find out how to update your device to restore the backup. If you still can't restore the fill-in, you might not be able to utilize that backup. Try to use an alternating backup or an iCloud backup, or Contact Apple Back up for more than help.

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